Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you interact with our website, request a quote, or submit information online:

• Contact Information: Name, phone number, email address, service address
• Business & Billing Information: Company name (if applicable), billing address, transaction details
• Service Details: Equipment details, issue descriptions, service preferences, account-related notes
• Payment Information: If applicable, processed securely for completed services
• Technical Data: IP address, browser type, device type, pages visited (for website analytics)

2. How We Use Your Information

We use the information collected for purposes including:

• Responding to inquiries, dispatching technicians, or fulfilling service requests
• Scheduling HVAC repairs, routine maintenance, or system estimates
• Sending service updates, appointment reminders, billing notices, or important communications
• Improving our website, customer experience, and service delivery
• Complying with legal or regulatory obligations

3. How We Share Your Information

Clark HVAC (a division of Clark Gas Company) does not sell or rent your personal information. We may share your data with:

• Internal employees and authorized representatives to fulfill service or support requests
• Trusted third-party providers who assist in website operations, payment processing, or service scheduling
• Regulatory or legal authorities when required to comply with applicable laws

4. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking

Our website may use cookies or tracking tools to improve user experience and gather usage statistics. You can manage cookie preferences in your browser settings.

6. Your Rights & Choices

You may contact us at any time to:

• Access or update your personal information
• Opt out of promotional or marketing communications
• Request deletion of your data, where applicable

To make changes or submit a request, contact us at:

Email: info@clark-hvac.com
Phone: (256) 764-7262

7. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted on this page with an updated effective date.

Have Questions?

Contact us anytime for questions about this policy or how your data is handled.