Terms of Service

1. Acceptance of Terms

By accessing or using the Clark HVAC website, submitting an online inquiry, or opting in to receive SMS communications, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.

2. Services Offered

Clark HVAC provides heating, ventilation, air conditioning, and generator repair, maintenance, and installation services. All online requests, quotes, or diagnostic scheduling submitted through the website are subject to availability and confirmation by our dispatch team.

3. SMS & Text Messaging Program Terms

By providing your mobile phone number through our online forms, scheduling portal, or chat tools, you consent to receive informational and transactional text (SMS) messages from Clark HVAC.

• Message Types: Text communications may include appointment scheduling updates, technician en-route notifications, service reminders, estimate approvals, invoice notifications, and responses to your customer support inquiries.
• Message Frequency: Message frequency varies depending on your active service requests and interaction with our team.
• Message & Data Rates: Standard message and data rates may apply from your wireless carrier.
• Opt-Out Instructions: You can cancel or opt out of receiving text messages at any time. Just reply STOP to any text message you receive from us. After sending STOP, you will receive one final message confirming your opt-out.
• Help & Support: If you are experiencing issues or need assistance, reply HELP to any text message, or contact our customer support team directly at (256) 764-7262 or info@clark-hvac.com.
• Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

4. User Conduct & Submissions

When using our website forms or interactive tools, you agree to provide accurate, current, and complete information. You agree not to submit false claims, impersonate any person or entity, or attempt to disrupt the functionality of the website.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, button icons, and software, is the property of Clark HVAC or its content suppliers and is protected by United States and international copyright laws.

6. Limitation of Liability

The information provided on this website is for general informational purposes. While we strive for accuracy, Clark HVAC makes no warranties regarding the timeliness or completeness of website content. To the fullest extent permitted by law, Clark HVAC shall not be liable for any indirect, incidental, or consequential damages resulting from your use of or inability to use this website.

7. Changes to These Terms

We reserve the right to modify or replace these Terms of Service at any time. Changes will be effective immediately upon posting to this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the new terms.

8. Contact Us

If you have any questions regarding these Terms of Service or our SMS communications, please contact us at:

Email: info@clark-hvac.com
Phone: (256) 764-7262